Privacy Policy

a. Information You Provide

We may collect information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Business or organization details

• Account credentials

• Event registrations, ticket purchases, vendor applications

• Communications with customer support

b. Payment Information

Payments made through Promotzy are processed by third-party payment processors (such as Stripe).

Promotzy and Thotic, Inc. do not store or process credit card or banking information directly.

c. Automatically Collected Information

When you use the Services, we may automatically collect:

• Device type and operating system

• IP address

• Browser type

• App usage data and diagnostics

• Log files and analytics data

We use information collected to:

• Create and manage user accounts

• Facilitate events, ticketing, vendor participation, and sponsorships

• Process transactions and invoices

• Send service-related communications

• Deliver SMS notifications (see Section 6)

• Improve platform performance and functionality

• Detect and prevent fraud and abuse

• Comply with legal and regulatory obligations

We may share information with:

• Event organizers for events you register for or participate in

• Vendors and sponsors as necessary to support event operations

• Service providers (payment processors, SMS providers, cloud hosting, analytics)

• Legal or regulatory authorities when required by law

We do not sell personal information.

We retain personal information only for as long as reasonably necessary to:

• Provide and operate the Services

• Maintain accurate business and financial records

• Comply with legal obligations

• Resolve disputes and enforce agreements

Event-related data may be retained after an event concludes for reporting, compliance, and operational purposes unless deletion is requested.

Users may request account deletion directly within the Promotzy application or by contacting support.

Upon deletion:

• Personal account data will be deleted or anonymized

• Certain information (such as financial or compliance records) may be retained as required by law

a. Consent & Opt-In

By providing your mobile phone number and opting in, you consent to receive SMS messages from Promotzy related to your account, events, and services. SMS consent is not a condition of using the platform.

Opt-in may occur through:

• Account registration

• Event registration

• Ticket purchase

• Vendor or organizer onboarding

b. Message Purpose

SMS messages may include:

• Account notifications

• Event updates and reminders

• Ticket confirmations

• Vendor and organizer communications

• Payment or invoice notifications

• Security-related alerts

c. Message Frequency

Message frequency varies based on account activity and event participation.

d. Opt-Out Instructions

You may opt out at any time by replying STOP.

For assistance, reply HELP.

e. Costs

Message and data rates may apply depending on your carrier and plan.

f. Data Use

Phone numbers are used only for Promotzy-related communications and are not sold. We may share phone numbers with trusted SMS service providers solely to deliver messages.

g. Age Requirement

You must be at least 13 years old to receive SMS communications.

h. Compliance

Promotzy complies with applicable messaging laws and regulations, including the TCPA and CTIA guidelines.

We may use cookies and similar technologies to:

• Enable core platform functionality

• Analyze usage trends

• Improve user experience

You can manage cookie preferences through your browser or device settings.

Thotic, Inc. implements reasonable administrative, technical, and physical safeguards to protect personal information, including:

• Encrypted data transmission

• Role-based access controls

• Secure cloud infrastructure

While we take security seriously, no system can be guaranteed to be completely secure.

Promotzy is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your information may be transferred to, processed, and stored in countries outside of your jurisdiction. By using the Services, you consent to such processing in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date above.

If you have questions or concerns about this Privacy Policy, contact us at:

Promotzy®

Email: support@promotzy.com

Website: https://www.promotzy.com

Promotzy® is a trademark of Thotic, Inc. All other trademarks are the property of their respective owners.